GORA WOODEN SUNGLASSES — PRIVACY AND COOKIE POLICY
Last updated: October 24, 2025
1. Who we are
Hello! We are Gora Eyewear, creators of wooden sunglasses, crafted with attention to detail and respect for nature.
Our website is: www.goraeyewear.com
Contact email: goraglasses@gmail.com
Address: 12 Rayko Daskalov St., Gabrovo, Bulgaria
We take your data privacy seriously. That’s why here we will explain clearly and understandably what we collect, why, for how long and how you can request a change or deletion.
2. What data we collect
When you use our site, we may collect the following types of information:
Basic order data: name, delivery address, phone, email.
Payment data: partial information from the payment operator (we never store full card details).
Communication data: the content of emails or messages you send us.
Technical data: IP address, device type, browser, duration of visits and cookies.
3. Why do we collect this data
We only use your data for:
Processing and delivering orders.
Sending information about orders, invoices or confirmations.
Improving the service and experience on the site.
Sending news and promotions (only if you have voluntarily subscribed).
We do not sell, rent or share your data with third parties for marketing purposes. Never.
4. Legal basis for processing
We process your personal data on the following legal grounds:
Performance of a contract - so that we can deliver the product you ordered.
Legal obligation - for example, issuing an invoice.
Legitimate interest – to maintain and improve our service.
Consent – when you subscribe to a newsletter or accept cookies.
5. How long do we store data
Order data is stored for up to 5 years (as required by tax law).
Emails and communication are stored for up to 1 year, unless you request earlier deletion.
Newsletter data is stored until you unsubscribe.
After these periods, the data is deleted or anonymized.
6. Sharing personal data
We may only share data with:
Courier companies (e.g. Econt or Speedy) – for delivery.
Payment operators – for payment processing.
Accountant or tax authorities – only if required by law.
All partners are required to comply with GDPR and protect the confidentiality of your data.
7. Your rights as a user
As a user, you have the following rights:
To receive a copy of your personal data that we store.
To request correction, deletion or restriction of processing.
To withdraw your consent at any time.
To file a complaint with the Personal Data Protection Commission (CPDP) if you believe that your rights have been violated.
For all these cases, simply write to us at goraglasses@gmail.com – we will respond within 30 days.
8. Cookies
Our site uses cookies – small text files that help:
the proper functioning of the site,
remembering your choices (language, cart, etc.),
visitation analysis (via Google Analytics).
You can change or delete cookies at any time from your browser settings.
However, without some of them, the site may not work completely correctly.
9. Data Security
Gora Eyewear uses SSL encryption, secure servers and trusted hosting and payment partners.
We have internal data protection policies and only authorized persons have access to them.
10. Policy Changes
We may occasionally update this policy (for example, in the event of changes in legislation).
All changes will be posted here, with the new version taking effect from the date of its publication.
11. Contact
For all questions about your personal data:
Email: goraglasses@gmail.com
Address: 12 Rayko Daskalov St., Gabrovo, Bulgaria
Website: www.goraeyewear.com
A short promise from us:
We will not abuse your trust.
We will never sell, share or use your personal data for anything you would not want us to.